Migration
Move your feature requests to Looph
Move your feature requests to Looph with a CSV import: each post's title, details and status come across onto the board you choose, up to 2,000 rows at a time. Votes, comments and voter accounts do not carry over yet, so plan the switch around that.
- Export to switch-over
- 5 steps
- Rows per import
- 2,000
- Title, details, status
- 3 columns
- From any tool
- CSV
What comes across
What comes across, and what does not yet
- Post titles
- Post details, as plain text
- Statuses, mapped onto Looph's
- The board each post lands on
Not imported yet
- Votes and voter accounts
- Comments
- Original authors and creation dates
- Tags
- Redirects from old post links
Five steps
How the migration runs
- 1
Export from your current tool
Export your posts as a CSV from your current tool. Canny, Frill and Nolt each document a CSV or spreadsheet export; any spreadsheet with a title per row works too.
- 2
Shape the file
Keep three columns: title (3 to 200 characters), details and status. Map each old status onto one of Looph's: Open, Under review, Planned, In progress, Complete, Closed or Rejected. You can rename those labels afterwards, so Complete can read Shipped.
- 3
Import into a board
In the team area, choose the board and upload the file. Each import takes up to 2,000 rows, and the posts are created under the name of the teammate who runs it. Split a larger export into several files, one per board if you are splitting boards. CSV import is on Starter and above, and on every new workspace during its 14-day Business trial.
- 4
Tell your voters where to go
Votes and comments stay behind, so post a note on the old board and email its most active voters a link to the new one. Each person votes again with their own account, which rebuilds the ranking from people who still care.
- 5
Run both, then switch over
Keep the old board read-only for a couple of weeks while votes build up on Looph, point the links in your product and help centre at the new board, then cancel the old tool.
Coming from
Coming from another tool
Each comparison page lists what the tool does well, what it charges for and exactly what changes when you move.
- Migrating from CannyLarger voter allowances per dollar, and no automatic upgrade when you pass one.
- Migrating from FeaturebaseFree members and no per-AI-resolution meter stacked on top.
- Migrating from ProductboardPer-maker seats, seat minimums and metered AI credits — versus one workspace price.
- Migrating from UserVoicePublished pricing you can evaluate today instead of a quote request.
- Migrating from FrillPrivate boards included, not sold as a separate privacy add-on.
- Migrating from NoltUp to 15 boards on Growth and unlimited at a published price, instead of 1, then 5, then call us.
- Migrating from Aha!One product at one price instead of eight separately-priced modules per user.
- Migrating from PendoPublished pricing and no MAU meter, for teams that just need the loop.
Weighing what the switch saves? The feedback tool cost calculator models seat-based and tracked-user pricing against Looph's per-workspace plans at your size.
Questions
Migration FAQ
Start collecting feedback in five minutes
Free forever on one board, with unlimited members and a 14-day Business trial. No credit card, no sales call.
Unlimited members · Published prices · Cancel anytime