Research and corrections
How we research our comparisons
How Looph sources, dates and re-checks every competitor claim on this site, why nothing older than 30 days is published, and every correction we have made.
- Corrections logged
- 9
- Longest a price claim can go unchecked
- 30 days
The method
How competitor claims are checked
Every figure comes from the vendor's own page
Prices, plan limits and feature availability are read on the vendor's pricing or product pages, and each comparison and round-up links the pages it was read on. We do not use third-party price lists, review sites or remembered figures.
Pages are read as a browser shows them
Many pricing pages load their plans with JavaScript, hide details in collapsed sections, or show different prices by billing period or country. Each page is rendered in a browser, both billing toggles are read where they exist, and collapsed answers are checked in the page source. Where a vendor shows a price only in a local currency, or shows two figures we cannot tell apart, we compare how it charges instead of quoting a number.
Every claim carries the date it was read
Each comparison shows the date its vendor's pages were last verified, and each round-up states when its figures were read. Pages that make a claim about several vendors at once list every check date involved, so the oldest is visible: the claim is only as fresh as its stalest part.
Nothing older than 30 days is published
The site's release process checks the read date of every competitor claim and refuses to publish while any is more than 30 days old. A stale claim has to be re-read on the vendor's page and corrected or re-dated before anything else can ship. First-hand reviews of other companies' public pages, such as our review of twelve public roadmaps, change more slowly than prices and are re-run within 90 days.
We say when we do not know
If a vendor publishes no price, the page says so. If a page does not state which plans include a feature, the page says that too, rather than guessing.
We make Looph, and every page says so
Looph competes with every tool we compare. Each comparison and round-up discloses that, marks Looph as ours, and lists it last among the tools of its kind (in a round-up that also covers survey tools, the survey tools follow). Each round-up also says how its tools were chosen and names tools it does not review.
Corrections
Every correction we have made
When a vendor changes its pricing or we get something wrong, the page is fixed and the change is recorded here. Newest first.
Was: LaunchNotes Growth was listed at $249 a month billed annually, Featurebase's public changelog page as starting on Growth, AnnounceKit among the flat-tier tools with email notifications on its entry plan, and Featurebase's changelog with open and click tracking.
Now: LaunchNotes Growth is $833 a month billed annually ($999 monthly). Featurebase's pricing table now includes the public changelog page on Free and lists emails from Growth. AnnounceKit charges per product with a meter above 10,000 monthly active users and sells email notifications as a $39 add-on. Featurebase's changelog page lists view analytics, not open and click tracking. Both posts now say so.
/blog/best-changelog-tools/blog/best-public-roadmap-tools/blog/canny-vs-featurebase/compare/frill
Was: The feedback board guide said a merge could be undone for 30 days, that automatic spam protections ran without configuration, that Looph's Starter plan added GitHub and Jira integrations, and linked to a page on how vote weighting works in Looph. The changelog round-up left Discord out of where Looph's changelog entries go.
Now: A merge cannot be undone in the web app, spam is handled with tools you switch on (approval, a word list, posting limits, Remove as spam and bans), vote weighting is coming soon, and Starter is described by what it adds today: a private board, more tracked voters, the Jira and GitHub integrations, the API and webhooks, and Zapier and Make. Discord is now listed.
Was: Our own pages described Looph features the product does not have yet, among them vote weighting, anonymous voting, board templates applied for you, custom form fields, automatic spam limits, screenshot capture in the extension, badges, several integrations including Jira, and imports that carried votes and comments across.
Now: Every product claim was checked against Looph's own code and rewritten to match. Features that are not built are labelled coming soon, templates are described as setups you build by hand, imports carry titles, details and statuses only, and eleven integration pages say they are coming soon.
/product/feedback-boards/product/feature-voting/templates/integrations/migrate/docs
Was: Productboard listed a Free plan, Plus at $19 per maker a month billed annually, and Business at $59.
Now: Productboard's pricing page no longer publishes plan prices or a free plan: Business is sold through a demo request and Enterprise through sales, both with a five-maker minimum. All three pages now say so.
/compare/productboard/blog/canny-alternatives/blog/best-feature-voting-tools
Was: Canny's API and webhooks were listed as starting on the Pro plan.
Now: Canny's pricing table ticks API and webhooks on every plan, Free included, and the table says so.
Was: Featurebase was listed with SSO on Enterprise only, and its free plan's changelog features as not confirmed.
Now: Featurebase's admin SSO (SAML or OIDC) is on Enterprise with a five-seat minimum, single sign-on for end users starts on Professional, and the public changelog page starts on Growth. Both pages now say so.
Was: The comparison said Nolt's changelog was not in any plan's feature list, and presented the full feedback loop as a difference from Looph.
Now: Nolt runs a hosted changelog with an in-app widget, email announcements and AI-drafted entries; its pricing page does not say which plans include it. The comparison now says so and cites Nolt's changelog page.
Was: AnnounceKit was described with tier-based pricing.
Now: AnnounceKit had moved to per-product pricing, with a changelog at $49 a month billed annually ($59 monthly) and a meter above 10,000 monthly active users. The post was rewritten to match.
Was: A hand-typed table cell put Canny's SSO on the wrong plan.
Now: Canny lists its SSO integrations on the custom-priced Business tier. The cell was corrected, and comparison figures in posts are now read from our comparison records rather than typed by hand.
Where to look
Pages these standards apply to
Every page on our comparisons and every round-up on the blog that names another vendor follows this method and shows when its figures were read.