Everything you need to close the feedback loop

• Feedback boards

  Public boards on your own subdomain, private boards for the people and company domains you choose, full-text search, duplicate merging, and an approval queue when a board needs one.Explore feedback boards

• Feature voting

  Feature voting lets customers upvote the requests they want, so demand is counted instead of guessed. In Looph, customers vote on posts in your feedback board, one vote per person, and everyone who voted hears about it when the request moves or ships.Explore feature voting

• Public roadmap

  Turn the top of your feedback board into a live, public plan. Planned, in progress, complete — updated as you work, not as a quarterly ritual.Explore public roadmap

• Changelog

  A changelog tool publishes what you shipped where customers will see it. In Looph, each entry links to the feature requests it resolves, so publishing it tells everyone who asked for them, by email and in-app.Explore changelog

• Rewards engine

  Points for contributing, streaks for showing up, levels that recognise your best contributors, and a store where points buy rewards you choose. When we last checked their pricing pages (each on or after 28 October 2026), none of Canny, Productboard, UserVoice, Featurebase, Frill, Nolt, Aha! or Pendo listed an equivalent rewards engine — each vendor's own pricing page is linked from the relevant comparison.Explore rewards engine

• Browser extension

  Highlight what a customer said on any page — a ticket, an email, a call note — and file it as a Looph post under their name, without leaving the tab.Explore browser extension

New to this? How to close the customer feedback loop walks through intake, triage, the decision and the announcement.