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Pendo alternative

Looph vs Pendo: published pricing with no MAU meter

Pendo prices its paid plans on monthly active users and quotes every one. Looph publishes every plan, voter limits included.

Pendo pricing model

Free up to 500 monthly active users; every paid plan is custom-priced on monthly active users plus the modules you choose. No paid list prices are published.

Looph pricing model

Per-workspace plans. Members are free and unlimited on every plan; admin seats, boards and tracked voters are set by plan, and the bill only moves when you change plan. Starter is $19/mo, or $190/yr billed yearly; Growth is $59/mo, or $590/yr billed yearly; Business is $179/mo, or $1,790/yr billed yearly.

The honest version

Where Pendo fits

Pendo is a product-experience platform — analytics, in-app guides, feedback — and the analytics depth is real. Its paid plans are sold on monthly active users with no published list price, which makes them hard to evaluate and expensive to scale into. If what you need is a feedback board, voting, a public roadmap and a changelog, Looph gives you that with a price you can read.

What Pendo does well

  • Pendo's product analytics and in-app guidance are far beyond Looph's scope.
  • Pendo states plans include full feature access within a purchased module rather than gating features.
  • Pendo suits organisations that want analytics, guides and feedback from one vendor.

Side by side

Looph vs Pendo, line by line

Pendo claims checked against their own public pricing page on 28 October 2026. Looph prices are shown billed monthly, with the yearly price alongside.

Feature and pricing comparison between Looph and Pendo
 LoophPendo
Published pricingYes, every tierNo — every paid plan is custom pricing
Pricing unitPer-workspace plan; members are free, admin seats and voters are set by planMonthly active users, plus the modules you buy
Cost as your user base growsPublished steps by tracked voters (100 on Free, 1,000 on Starter, 10,000 on Growth, unlimited on Business); your app's active users are not countedScales with MAU
Free planFree forever: unlimited members, 2 admin seats, 1 public board, 100 tracked votersPendo Free, up to 500 monthly active users; Novus is a free beta
Self-serve signupYes, every planFree plan only; paid plans go through a demo or pricing request
Public roadmap and changelogCore productSecondary to analytics and guides
Rewards engineIncluded on Growth and BusinessNone listed on their pricing page
Product analytics and in-app guidesNot offeredExtensive

To see how seat-based and tracked-user pricing grow with your team and audience, run your own numbers in the feedback tool cost calculator.

Reasons to switch

Three reasons to choose Looph over Pendo

  • No MAU meterLooph never counts your product's active users. Its plans set a published limit on the customers who vote on your boards, and Business has none.
  • Evaluate without a sales cycleSign up free, build a board, publish a roadmap and decide — before anyone books a call.
  • Focused surface, faster adoptionA feedback loop your customers actually use, without an analytics implementation project attached.

Already decided? You can import your Pendo posts from a CSV export: titles, details and statuses come across, while votes and comments do not yet, so plan to invite your voters to the new board. Evaluating for a larger team? Book a walkthrough.

Still weighing options? Read 8 Best Canny Alternatives in 2026.

Questions

Looph and Pendo FAQ

Pendo doesn't publish list pricing for paid plans — every paid tier on its pricing page is custom and priced on monthly active users plus the modules you choose; Pendo Free covers up to 500 monthly active users. We won't quote a figure on their behalf; third-party estimates circulate but none are vendor-confirmed.

No. Looph reports on feedback — demand by request and by board — and on Growth and above its Segment integration adds the company, plan and MRR behind each request. If you need in-app guides and full product analytics, that's Pendo's job, not ours.

Yes. Keep analytics in Pendo and run the public feedback loop on Looph, sending feedback events to your own systems through outgoing webhooks (Starter and above) or Segment (Growth and above).

Related

The features and reading behind this comparison

Move off Pendo with a CSV import

Export your Pendo posts to CSV and import their titles, details and statuses into a Looph board, then invite your voters to vote again.

Unlimited members · Published prices · Cancel anytime