The best Canny alternative depends on why you are leaving. If you want a cheaper, simpler voting board, look at Frill or Nolt. If you want support and feedback in one tool, Featurebase is the closest like-for-like replacement. For deep product planning, look at Productboard or Aha!; for analytics with feedback attached, Pendo; for an enterprise programme with vendor services, UserVoice. We make Looph, which is also on this list and marked as ours. Below is a comparison table, then a section per tool covering who it suits, how it charges, where it is strong and what you give up.
What Canny costs, and why teams look elsewhere
Canny is a mature product with a large integration catalogue, and plenty of teams are happy on it. Teams that start shopping around usually give one of three reasons: the tracked-user pricing, features that sit on the custom-priced Business tier, or a need for planning depth that a feedback tool does not have.
Canny's pricing FAQ explains the first one. Without a monthly spend limit, exceeding your tracked-user allowance moves you to the next tier automatically, with a prorated charge. With a spend limit set, Canny stops tracking feedback from new users once you reach it. Either way, the number of customers who show up to vote is what drives the bill.
- Pricing model
- Tracked-user based, with automatic tier upgrades as your tracked-user count grows.
- Starting price
- $79/mo billed annually ($99 monthly), Pro
- Free plan
- Free forever, 25 tracked users, 5 managers
Read next: Looph vs Canny
Source: Canny pricing
Canny alternatives compared
Starting price is the cheapest paid tier with the billing basis the vendor states. Canny sits in the first row as the reference point. Each tool's name links to our detailed comparison page for it.
| Tool | Starting price | Pricing model | Free plan | Best for | Source |
|---|---|---|---|---|---|
| Canny (reference) | $79/mo billed annually ($99 monthly), Pro | Tracked-user based | Free forever, 25 tracked users, 5 managers | Teams that want a mature, dedicated feedback tool | Canny pricing |
| Featurebase | $29/seat/mo billed yearly (Growth) | Per seat per month billed yearly | Yes, 1 seat; the pricing page lists inbox and live-chat features for it | Teams that want support and feedback from one vendor | Featurebase pricing |
| Frill | $22/mo billed yearly ($25 monthly), Startup | Flat monthly tiers | No; 14-day free trial | Small SaaS teams that want voting, a roadmap and announcements | Frill pricing |
| Nolt | $29/mo billed annually ($39 monthly), Essential | Flat monthly tiers | No; new boards get a 10-day free trial of Pro | One product, one audience, one board | Nolt pricing |
| Productboard | Not published | Per maker | No; no free plan or self-serve trial is listed | Larger product orgs prioritising across several teams | Productboard pricing |
| Aha! | $59/user/mo for Roadmaps | Per user | 30-day trial | Organisations standardising strategy and roadmaps on one suite | Aha! pricing |
| Pendo | Not published | Free up to 500 monthly active users | Pendo Free, up to 500 monthly active users; Novus is a free beta | Companies already buying product analytics and in-app guides | Pendo pricing |
| UserVoice | Not published | Quote-only | No; a 30-day trial is set up after a demo | Enterprises running a formal programme with procurement | UserVoice pricing |
| Looph (ours) | $19/mo, or $190/yr billed yearly, Starter | Per-workspace tiers; members free on every plan, admin seats and tracked voters capped by plan (no caps on Business) | Yes, unlimited members, 2 admin seats, 1 public board | Teams that want every tier's price published | See flat pricing |
1. Featurebase: feedback and helpdesk in one subscription
Featurebase suits teams that want customer support and product feedback in the same tool. Its pricing page says helpdesk and feedback features come in one subscription, its homepage presents a shared inbox, an AI support agent, a help centre, workflows and feedback capture, and its pricing table lists feedback boards, roadmaps and a public changelog page. Of the tools here it is the closest to Canny in how the feedback side looks and works.
The trade-offs: The bill has more moving parts than Canny's. Paid plans are priced per team seat, and AI resolutions are charged per use on top, so the monthly figure depends on both headcount and how much the AI agent handles. If feedback boards are all you need, part of what you pay for is a helpdesk you may never switch on.
- Best for
- Teams that want support and feedback from one vendor
- Pricing model
- Per seat per month billed yearly, plus $0.49 per AI resolution. Paid tiers include 10 Copilot conversations per seat a month; unlimited Copilot is $19/seat/mo.
- Starting price
- $29/seat/mo billed yearly (Growth)
- Free plan
- Yes, 1 seat; the pricing page lists inbox and live-chat features for it
Where Featurebase is strong
- Featurebase includes unlimited end users on every tier; Looph caps tracked voters below its Business plan.
- Featurebase bundles helpdesk and feedback in one product, which Looph does not do.
- Featurebase offers a steep startup discount for very early-stage companies.
2. Frill: a simple board at a low flat price
Frill suits small SaaS teams that want idea voting, a roadmap and announcements without a configuration project. It charges a flat monthly price per tier rather than per person, so adding colleagues does not change the bill.
The trade-offs: The entry tier caps how many ideas can be active at once, and private or invite-only boards are sold as a separate Privacy add-on. There is also no free plan: Frill's pricing page offers a time-limited trial instead.
- Best for
- Small SaaS teams that want voting, a roadmap and announcements
- Pricing model
- Flat monthly tiers, cheaper billed yearly, with an active-idea cap on the entry plan and a Privacy add-on on Startup and Business.
- Starting price
- $22/mo billed yearly ($25 monthly), Startup
- Free plan
- No; 14-day free trial
Where Frill is strong
- Frill offers unlimited admins and unlimited tracked users on every paid tier; Looph reserves both for Business.
- Frill does not charge per person, and neither does Looph: Looph's members are free on every plan.
- Frill's interface is deliberately simple and quick to set up.
Read next: Looph vs Frill
Source: Frill pricing
3. Nolt: a tidy board for a single product
Nolt suits a company with one product and one audience. Setup is quick, the interface is easy to hand to non-technical colleagues, and basic SSO is available on the entry plan, earlier than most tools on this list offer it.
The trade-offs: Board limits are the constraint. Each tier allows a fixed number of boards, and unlimited boards, SAML, OIDC and SCIM all sit in the custom-priced Enterprise plan. Teams with several products, or a board per customer segment, reach that ceiling quickly.
- Best for
- One product, one audience, one board
- Pricing model
- Flat monthly tiers, cheaper billed annually, with per-tier board caps; SAML, OpenID Connect and SCIM reserved for custom-priced Enterprise.
- Starting price
- $29/mo billed annually ($39 monthly), Essential
- Free plan
- No; new boards get a 10-day free trial of Pro
Where Nolt is strong
- Nolt includes JWT-based SSO and private boards on its $29/mo entry plan, which is unusually generous for the category.
- Nolt includes unlimited users and unlimited admins on all plans.
- Nolt is simple, fast, and easy to hand to a non-technical team.
Read next: Looph vs Nolt
Sources: Nolt pricing, Nolt changelog
4. Productboard: a planning suite with a customer portal
Productboard suits larger product organisations whose hard problem is internal: pulling insights from many sources, linking them to features and objectives, and prioritising across several teams. The customer-facing portal is one module inside that suite.
The trade-offs: Pricing is per maker seat with a five-maker minimum on both plans, no prices are published (Business is sold through a demo, Enterprise through sales), and AI usage runs on monthly credit allowances. If the thing you are replacing is a Canny board, much of what you pay for is planning software your team may not adopt.
- Best for
- Larger product orgs prioritising across several teams
- Pricing model
- Per maker, with a five-maker minimum on Business and Enterprise and monthly AI credit allowances. No plan prices are published: Business is sold through a demo request, Enterprise through sales.
- Starting price
- Not published
- Free plan
- No; no free plan or self-serve trial is listed
Where Productboard is strong
- Productboard's insights repository and prioritisation frameworks go far deeper than Looph's.
- Productboard's Business plan includes 25 contributors and 500 AI credits per maker each month, and contributors do not count as makers.
- Both Productboard plans include portal moderation, custom voting questions and an embedded portal.
Read next: Looph vs Productboard
Source: Productboard pricing
5. Aha!: deep planning, priced per user and per product
Aha! suits organisations that want strategy, roadmaps, idea portals, whiteboards and development planning from one vendor and are prepared to configure it. Its ideas product can collect customer requests and votes, but it sits inside a much larger planning system.
The trade-offs: Each product in the suite is priced separately and per user, and there is a trial rather than a free plan. For a team that only needs to collect and rank requests, the cost and the setup effort are out of proportion to the job.
- Best for
- Organisations standardising strategy and roadmaps on one suite
- Pricing model
- Per user, per month, per product. Roadmaps runs from $59/user/mo billed annually ($74 monthly) up to $149/user/mo for Enterprise+, annual only.
- Starting price
- $59/user/mo for Roadmaps
- Free plan
- 30-day trial
Where Aha! is strong
- Aha! publishes itemised per-seat pricing across its whole suite, which many enterprise vendors don't.
- Aha! lets read-only reviewers and viewers use Enterprise plans for free.
- Aha!'s planning, capacity and OKR depth is far beyond Looph's scope.
Read next: Looph vs Aha!
Sources: Aha! pricing, Aha! Roadmaps pricing
6. Pendo: feedback inside a product-analytics platform
Pendo suits companies that are buying product analytics and in-app guides and want feedback collection from the same vendor. Feedback there can be read alongside what each user actually does in the product, which a standalone board cannot offer.
The trade-offs: There is no published list price. Pendo quotes each deal on monthly active users, so you cannot estimate the cost before a sales conversation, and the price moves as your user base grows. If feedback is the main need, you are buying an analytics platform to get it.
- Best for
- Companies already buying product analytics and in-app guides
- Pricing model
- Free up to 500 monthly active users; every paid plan is custom-priced on monthly active users plus the modules you choose. No paid list prices are published.
- Starting price
- Not published
- Free plan
- Pendo Free, up to 500 monthly active users; Novus is a free beta
Where Pendo is strong
- Pendo's product analytics and in-app guidance are far beyond Looph's scope.
- Pendo states plans include full feature access within a purchased module rather than gating features.
- Pendo suits organisations that want analytics, guides and feedback from one vendor.
Read next: Looph vs Pendo
Source: Pendo pricing
7. UserVoice: the enterprise feedback programme
UserVoice suits large companies running a formal feedback programme, with procurement, security review and a need for vendor services. It is one of the longest-running tools in the category.
The trade-offs: Pricing is not published: the pricing page says cost depends on feedback volume, the tools you use and the integrations you connect, and a trial is arranged after a demo. Teams that want to sign up and test on their own will find the process slow.
- Best for
- Enterprises running a formal programme with procurement
- Pricing model
- Quote-only. No list prices are published on the vendor's pricing page.
- Starting price
- Not published
- Free plan
- No; a 30-day trial is set up after a demo
Where UserVoice is strong
- UserVoice states that its pricing scales with feedback volume and tooling rather than seats.
- UserVoice has deep enterprise credentials and a long operating history.
- UserVoice offers services and support depth that a self-serve product does not.
Read next: Looph vs UserVoice
Source: UserVoice pricing
8. Looph (our product): published prices, free members
Disclosure: Looph is ours, so treat this section as a vendor describing its own product rather than a review. Looph suits teams that want to see every tier's price before they talk to anyone and want the whole company on the board without a seat each. It covers feedback boards, voting, a public roadmap and a changelog, and on Growth and Business adds a rewards system (points, streaks, levels and a leaderboard) for the customers who contribute.
Like Canny, Looph's plans step up with the customers who vote: 100 tracked voters on Free, 1,000 on Starter, 10,000 on Growth, and no limit on Business. The difference is that the tier without a voter limit has a published price, $179/mo, rather than a quote.
The trade-offs: Looph is younger than every other tool on this list and has a smaller integration catalogue. It has no helpdesk, no product analytics, no AI features and no single sign-on yet (people sign in with email or Google), and the free plan allows one board, where Canny's free plan allows as many as you like.
- Best for
- Teams that want every tier's price published
- Pricing model
- Per-workspace tiers; members free on every plan, admin seats and tracked voters capped by plan (no caps on Business)
- Starting price
- $19/mo, or $190/yr billed yearly, Starter
- Free plan
- Yes: unlimited members, 2 admin seats, 1 public board, 100 tracked voters, public roadmap and changelog, Slack and Discord notifications, Chrome extension, 7-day audit log, community support
Where Looph is strong
- Members are free on every plan, so support, sales and success can join without a seat each; only admins count against a plan's limit.
- Every tier has a published price, up to Business at $179/mo with no limit on admins, boards or tracked voters.
- A rewards system for contributors on Growth and Business.
Read next: See flat pricing · See what migration involves
How to choose between them
Start with the reason you are leaving, because it rules out most of the list. A pricing problem points to the flat-priced boards, Frill and Nolt, or to Looph if you want published prices on every tier. A planning problem points to Productboard or Aha!. A need for analytics points to Pendo, and a need for vendor services and procurement support points to UserVoice.
Then score your shortlist on five things: the 12-month cost at your real user and team count, whether SSO and private boards are on the tier you would buy, whether votes carry account and revenue context, how deeply the tool connects to your issue tracker, and whether your existing posts and votes can be imported.
Every vendor's comparison page is written to win, ours included. Read at least two, including Canny's own, and check prices on each vendor's live pricing page before you sign anything.
How we chose these tools
This list covers the seven tools we keep comparison records for, each checked against its own pricing page, plus Looph. It is not a survey of the whole market. Other tools also come up when teams search for Canny alternatives, among them UserJot, ProductLift, Upvoty, Sleekplan, FeedBear, Savio, Gleap and airfocus. They are not reviewed here, so if one of them is on your shortlist, read its pricing page alongside these.
Read next: How we research our comparisons
Frequently asked questions
What is the best alternative to Canny?
It depends on why you are leaving. If the problem is Canny's tracked-user pricing, look at the flat-priced boards, Frill and Nolt, or at Looph, whose tiers also step up with voters but are all published. If you want support and feedback in one tool, Featurebase is the closest like-for-like replacement. For planning depth, look at Productboard or Aha!; for analytics with feedback attached, Pendo; for enterprise procurement and vendor services, UserVoice.
Is there a free alternative to Canny?
Yes. Featurebase, Pendo and Looph (ours) have free plans, while Frill, Nolt, Aha! and UserVoice offer a trial instead, and Productboard lists neither. Free plans differ a lot in what they allow, so compare the limits in the table above; Looph's, for example, allows one board.
Why do teams switch away from Canny?
Usually for one of three reasons: the tracked-user pricing, which raises the bill as more customers vote; features such as SSO that sit on the custom-priced Business tier; or a need for product-planning depth that a feedback tool does not have. Canny is a mature product, and plenty of teams stay on it happily.
How should I compare Canny alternatives?
Score your shortlist on five things: the 12-month cost at your real user and team count, whether SSO and private boards are on the tier you would buy, whether votes carry account and revenue context, how deeply the tool connects to your issue tracker, and whether your existing posts and votes can be imported. Then check each vendor's live pricing page before you sign.