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Canny alternative

Looph vs Canny: more voters per dollar, and no surprise upgrade

Canny popularised the feedback board and prices on tracked users. Looph caps voters by plan too, at larger allowances and lower prices, and never upgrades you on its own.

Canny pricing model

Tracked-user based, with automatic tier upgrades as your tracked-user count grows.

Looph pricing model

Per-workspace plans. Members are free and unlimited on every plan; admin seats, boards and tracked voters are set by plan, and the bill only moves when you change plan. Starter is $19/mo, or $190/yr billed yearly; Growth is $59/mo, or $590/yr billed yearly; Business is $179/mo, or $1,790/yr billed yearly.

The honest version

Where Canny fits

Canny is a mature, well-built product with a large integration catalogue and unlimited contributors, and plenty of teams are happy on it. The difference is in the billing model. Both tools set a tracked-voter allowance per plan, but Canny's start lower and upgrade you automatically, with a prorated charge, when you pass one. Looph's allowances are larger at each price, members are free, and moving up a plan is always your decision — the trade-off being that new voters are refused until you do.

What Canny does well

  • Canny includes unlimited boards and unlimited contributors on every tier.
  • Canny's Autopilot AI features are included rather than metered per action.
  • Canny has a longer track record and a deeper public integration catalogue than Looph.

Side by side

Looph vs Canny, line by line

Canny claims checked against their own public pricing page on 28 October 2026. Looph prices are shown billed monthly, with the yearly price alongside.

Feature and pricing comparison between Looph and Canny
 LoophCanny
Pricing unitPer-workspace plan; members are free, admin seats and voters are set by planTracked users (25 on Free, 100+ on Pro, 5,000+ on Business)
When you pass a voter allowanceNo automatic upgrade or extra charge: past the plan's voter limit, new voters cannot vote until you move up a planAuto-upgrades to the next tier with a prorated charge unless you set a spend cap
Team seatsUnlimited members on every plan; admin seats 2 on Free, 3 on Starter, 10 on Growth, unlimited on Business5 managers on Free, 10 on Pro
Tracked users / voters100 on Free, 1,000 on Starter, 10,000 on Growth, unlimited on Business25 on Free, 100+ on Pro, 5,000+ on Business
Free planFree forever: unlimited members, 2 admin seats, 1 public board, 100 tracked votersFree forever, 25 tracked users, 5 managers
Entry paid tier$19/mo, or $190/yr billed yearly, Starter$79/mo billed annually ($99 monthly), Pro
SSONot offered on any plan yet; sign-in is by email or GoogleOkta, OIDC, Entra ID and OneLogin SSO on the custom-priced Business tier only; the base feature list on every tier names single sign-on
Top tier pricingBusiness is $179/mo, or $1,790/yr billed yearly, published — no sales call requiredBusiness tier is quote-only
Boards1 public on Free; 3 public + 1 private on Starter; 10 + 5 on Growth; unlimited on BusinessUnlimited on every tier
Rewards engine (points, streaks, levels, leaderboard)Included on Growth and BusinessNone listed on their pricing page

To see how seat-based and tracked-user pricing grow with your team and audience, run your own numbers in the feedback tool cost calculator.

Reasons to switch

Three reasons to choose Looph over Canny

  • More voters for the moneyCanny's Pro tier starts at 100 tracked users for $79/mo billed annually. Looph's Starter allows 1,000 voters at $19/mo, or $190/yr billed yearly, and Growth 10,000 at $59/mo, or $590/yr billed yearly.
  • Upgrades happen when you chooseCanny's own pricing FAQ describes automatic tier upgrades with prorated charges when you exceed your tracked-user allowance. Looph never upgrades you on its own; past a voter limit, new voters wait until you move up a plan.
  • The whole team, without a seat eachMembers are free on every Looph plan, so support, sales and success can post, vote and triage. Only admins — billing, roles and the API — use a seat.

Already decided? You can import your Canny posts from a CSV export: titles, details and statuses come across, while votes and comments do not yet, so plan to invite your voters to the new board. The step-by-step import guide covers the export, the columns and what carries over. Evaluating for a larger team? Book a walkthrough.

Still weighing options? Read 8 Best Canny Alternatives in 2026, Canny vs Featurebase in 2026: Pricing and Features, Best Feature Voting Tools in 2026, Compared, 8 Best Public Roadmap Tools in 2026, Customer Feedback Tools in 2026: Boards vs Surveys and Feedback Tool Pricing at 5, 25 and 100 Seats (2026).

Questions

Looph and Canny FAQ

At published prices, usually. Canny's entry paid tier is $79/mo billed annually ($99 monthly) for 100+ tracked users; Looph's Starter is $19/mo, or $190/yr billed yearly for 1,000 voters, and Growth $59/mo, or $590/yr billed yearly for 10,000. Canny allows more managers on its lower tiers, and unlimited boards on every tier, so check which limit binds first for your team.

Partly. Export your Canny posts as a CSV and import their titles, details and statuses into a Looph board, up to 2,000 rows at a time. Votes, comments and voter accounts do not come across yet, so link your most active voters to the new board and let them vote again.

Canny is older, has a broader public integration catalogue, allows unlimited boards even on its free tier where Looph's free plan allows one, offers single sign-on where Looph does not yet, and allows more managers on its lower tiers than Looph allows admins. If any of those is a hard requirement, that is a real point in Canny's favour.

Move off Canny with a CSV import

Export your Canny posts to CSV and import their titles, details and statuses into a Looph board, then invite your voters to vote again.

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