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Use cases

Every team, one feedback loop

How different teams run the feedback loop: feature request tracking, SaaS product teams, enterprise customer success, indie makers, mobile apps, agencies and internal IT. Unlimited members on every plan means everyone takes part.

Because members are free, support, sales and engineering can all read and reply — the loop isn't bottlenecked on whoever holds the licence.

Workflows
7
Members
Unlimited
Per extra member
$0
Time to value
Day one

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Find the workflow that matches yours

Each page walks the pain, the setup and the loop that team runs week to week.

  • Feature request tracking software

    Feature requests arrive everywhere: a line in a support ticket, a remark on a sales call, a reply to an onboarding email, a thread in Slack. Each one is logged where it landed, if it is logged at all, so the same request exists five times in five wordings and nobody can say how many customers asked, which accounts they were, or whether anyone told them when it shipped.Read the workflow

  • Customer feedback management for SaaS product teams

    Requests come in from sales calls, support tickets, in-app widgets and random Slack DMs. By the time a PM sits down to plan a sprint, half of it is buried and the loudest customer — not the highest-value one — wins the roadmap slot. Nobody remembers who asked for what, so shipping it produces silence instead of goodwill.Read the workflow

  • A shared feedback system for enterprise CS and product

    CSMs collect asks in QBR notes, CRM fields and private docs that product never sees. At renewal time, a customer asks 'whatever happened to that thing we requested a year ago?' and nobody has an answer. Enterprise accounts churn over feedback that was real but invisible.Read the workflow

  • A feedback board and roadmap for solo founders

    You're building, marketing, supporting and shipping alone. Feedback arrives in DMs, tweets and a shared inbox, and there's no time to build internal tooling just to know what to build next. You need something that works on day one and doesn't cost more than your hosting bill.Read the workflow

  • Feature voting and roadmaps for mobile app teams

    App Store and Play Store reviews are a terrible backlog: no threading, no voting, no way to notify a reviewer when you fix their complaint. Feature requests get buried in one-star reviews and support emails, and you ship blind to what your actual power users want next.Read the workflow

  • White-labeled client feedback portals for agencies

    Every client asks 'where are we on my project?' by email, and every request lives in a different tool depending on which account manager set it up. There's no single place a client can see what's requested, what's in progress and what shipped — so you spend hours a week just answering status questions.Read the workflow

  • Internal IT and tooling request boards for employees

    IT and internal tools teams get the same request five different ways — a Slack message, a form, a hallway conversation — with no way to see what's already been asked or what's already planned. Employees don't know if their request is queued, ignored or already shipped, so they just keep asking.Read the workflow

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