Featurebase alternative
Looph vs Featurebase: free members and no per-resolution AI charge
Featurebase bundles a helpdesk with feedback and charges per seat plus per AI resolution. Looph charges once, for the workspace's plan.
Featurebase pricing model
Per seat per month billed yearly, plus $0.49 per AI resolution. Paid tiers include 10 Copilot conversations per seat a month; unlimited Copilot is $19/seat/mo.
Looph pricing model
Per-workspace plans. Members are free and unlimited on every plan; admin seats, boards and tracked voters are set by plan, and the bill only moves when you change plan. Starter is $19/mo, or $190/yr billed yearly; Growth is $59/mo, or $590/yr billed yearly; Business is $179/mo, or $1,790/yr billed yearly.
The honest version
Where Featurebase fits
Featurebase is a fast-moving all-in-one suite, and if you want a helpdesk and a feedback board from the same vendor it is a genuinely strong option. The trade-off is a compound bill: a per-seat rate, plus metered AI resolutions, plus a per-seat charge for unlimited Copilot use. Looph does one job — the feedback loop — and prices it per workspace.
What Featurebase does well
- Featurebase includes unlimited end users on every tier; Looph caps tracked voters below its Business plan.
- Featurebase bundles helpdesk and feedback in one product, which Looph does not do.
- Featurebase offers a steep startup discount for very early-stage companies.
Side by side
Looph vs Featurebase, line by line
Featurebase claims checked against their own public pricing page on 28 October 2026. Looph prices are shown billed monthly, with the yearly price alongside.
| Looph | Featurebase | |
|---|---|---|
| Pricing unit | Per-workspace plan; members are free, admin seats and voters are set by plan | Per seat, per month |
| Team seats | Unlimited members on every plan; admin seats 2 on Free, 3 on Starter, 10 on Growth, unlimited on Business | Every paid seat adds to the bill |
| Tracked users / voters | 100 on Free, 1,000 on Starter, 10,000 on Growth, unlimited on Business | Unlimited end users |
| Add-on meters | None — the plan price is the whole bill | $0.49 per AI resolution; 10 Copilot conversations per seat a month, then $19/seat/mo for unlimited |
| Entry paid tier | $19/mo, or $190/yr billed yearly, whole workspace | $29/seat/mo billed yearly (Growth) |
| Cost of a 6-person team, billed yearly | $16/mo on Starter with up to 3 admins and 1,000 voters; $49/mo on Growth for up to 10 admins and 10,000 voters | $174/mo at the $29/seat rate |
| SSO | Not offered on any plan yet; sign-in is by email or Google | Admin SSO (SAML/OIDC) on the $99/seat/mo Enterprise tier only, minimum 5 seats (billed yearly) |
| API and webhooks | Included from Starter, $19/mo, or $190/yr billed yearly | Included from the $29/seat/mo Growth tier |
| Top tier pricing | Business is $179/mo, or $1,790/yr billed yearly, published — no sales call required | Enterprise is $99/seat/mo billed yearly; its call to action is Book a demo |
| Helpdesk / shared inbox | Not offered | Included |
| Rewards engine | Included on Growth and Business | None listed on their pricing page |
- Verified · how we check
- Source: Featurebase pricing
- Source: Looph pricing
To see how seat-based and tracked-user pricing grow with your team and audience, run your own numbers in the feedback tool cost calculator.
Reasons to switch
Three reasons to choose Looph over Featurebase
- Everyone can have a loginPer-seat pricing quietly decides who gets to see customer feedback. On Looph members are free on every plan, so support, sales and CS all get access without a budget conversation; only admins use a seat.
- No metered add-onsFeaturebase's published model charges $0.49 per AI resolution on top of the seat price, and $19/seat/mo for unlimited Copilot beyond the 10 included conversations. Looph's bill is the plan price and nothing else.
- One predictable line itemSeats, AI usage and add-ons make the real monthly figure hard to forecast. Looph's number is the number on the pricing page.
Already decided? You can import your Featurebase posts from a CSV export: titles, details and statuses come across, while votes and comments do not yet, so plan to invite your voters to the new board. Evaluating for a larger team? Book a walkthrough.
Still weighing options? Read 8 Best Canny Alternatives in 2026, Canny vs Featurebase in 2026: Pricing and Features, Best Feature Voting Tools in 2026, Compared, 8 Best Public Roadmap Tools in 2026, Customer Feedback Tools in 2026: Boards vs Surveys and Feedback Tool Pricing at 5, 25 and 100 Seats (2026).
Questions
Looph and Featurebase FAQ
Keep comparing
Other tools you might be evaluating
- Looph vs CannyLarger voter allowances per dollar, and no automatic upgrade when you pass one.
- Looph vs FrillPrivate boards included, not sold as a separate privacy add-on.
- Looph vs NoltUp to 15 boards on Growth and unlimited at a published price, instead of 1, then 5, then call us.
- Looph vs Aha!One product at one price instead of eight separately-priced modules per user.
Related
The features and reading behind this comparison
Move off Featurebase with a CSV import
Export your Featurebase posts to CSV and import their titles, details and statuses into a Looph board, then invite your voters to vote again.
Unlimited members · Published prices · Cancel anytime