Chat
Discord integration
Meet community-driven products where their most engaged users already hang out, with Looph's Discord bot posting feedback into your channels.
- How it connects
- Native
- Included from
- Free
- On Free
- Yes
Workflows
What you can do with Discord
Configured inside Looph, with the setup steps on its integration page. Slack and Discord are on every plan, Free included; GitHub and Jira start on Starter, and Segment on Growth.
- 01Post each new submission into a Discord channel as it lands, so the community can pile on votes while a request is still fresh.
- 02Announce status moves, such as Planned, In progress and Complete, and each published changelog entry in the channel your regulars already read.
- 03Let people search your public boards with /feedback-search, file a request with /feedback-submit and share one with /feedback-link, without leaving the server.
Native connection
How it works
Discord is a native connection: you add Looph's bot to your server from the Integrations page, and each channel subscription picks its events and, if you like, its boards. A Send test button checks the channel before real events arrive.
A Discord channel can receive the same events as a Slack one: new posts, status changes, comments, votes, merges, vote thresholds and changelog entries. Requests filed with /feedback-submit land on your workspace's first public board, marked as coming from Discord.
Community products on Growth or Business tend to pair this with Looph's rewards engine: points, streaks and levels give Discord regulars a reason to keep contributing on the board itself rather than only in chat.
Setup
Setting up Discord
- 1Sign in as the workspace Owner or an Admin and open Settings, then Integrations.
- 2Connect Discord and authorise the Looph bot for your server; you need permission to add apps to it.
- 3Add a channel subscription: choose the channel, the events and, if you want, the boards.
- 4Press Send test to check the channel.
- 5Tell your community about /feedback-search, /feedback-submit and /feedback-link.
The steps above are the full setup. For custom workflows on top, see the API and webhooks reference.
Plans
Which plans include Discord
| Requires | Free | Starter | Growth | Business |
|---|---|---|---|---|
| Slack, Discord and the Chrome extension | Yes | Yes | Yes | Yes |
Taken from the pricing table — compare every line on the pricing page. Members are free on every plan, and connecting Discord doesn't add a charge of its own: the plan price is the whole bill.
Questions
Discord integration questions
Related
More chat
- Coming soon
Microsoft Teams
Coming soon: bring customer feedback into the Microsoft Teams channels enterprise teams live in.
Elsewhere
Other integrations
- Coming soon
HubSpot
Coming soon: see HubSpot account context beside the people who vote on your feature requests.
Product
The features Discord connects to
Product
Start collecting feedback in five minutes
Free forever on one board, with unlimited members and a 14-day Business trial. No credit card, no sales call.
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